Refund Terms

PLEASE NOTE: Registration fees for the 2018 test will be refunded up to 5pm GMT on 26 January 2018, however an administrative charge of £35 will be deducted. Requests must be submitted online through your account and a confirmation email will be sent to your registered email address if your request has been successfully submitted. There is no possibility of a refund after this date.

To receive a refund, candidates must log in to their account and select the ‘manage’ option on their registration. A confirmation email will be sent to the registered email address if the request has been submitted successfully. Candidates must request a refund before 5pm GMT 26 January 2018 to cancel their registration and receive a refund of their registration fee (less administration charges). The fee will be refunded to the credit card used for payment.